FAQ

Q. Do I rent the accommodation first or book my airline tickets first?

A If you decide on one of our properties we will hold the property for you for 72 hours without obligation to give you time to arrange flights. When you have arranged your flight and paid the deposit the booking will then be confirmed.

Q How do I pay?

A When you confirm your booking we request a 25% deposit, and the balance 8 weeks before arrival. The money can be paid into our UK bank or a cheque can be sent to our Cyprus address. If you pay into the UK account we request you fax or e-mail a copy of the paying in slip so as we can confirm you’re booking. I am sorry but at the present time we cannot accept credit card payment. If the booking is made late and your arrival is within 6 weeks of booking we request payment in full at the time of booking

Q. Do I receive written confirmation of booking and payments?

A. Yes. On receipt of your deposit we will e-mail or fax your confirmation, the same procedure will apply on receipt of the balance. I

Q. Do I have to pay a damage deposit?

A. No. We accept minor accidents are going to happen, all we ask is on your departure you leave us a note so we can replace the items for our next guests. Any other damage we would ask you to inform us as soon as possible and we would negotiate an amicable outcome

Q What happens if there is a problem with the accommodation?

A. One of our property managers is on call at all times and you will be supplied with his contact details.

Q What do we need to bring with us for the accommodation?

A. All bed linen, hand and bath towels are supplied and changed weekly. We ask that you bring your own beach towels and do not use the accommodation towel at the pool or on the beach

Q. Can you arrange car hire, cruises, and sightseeing trips etc as well as give advice on restaurants and places worth a visit?

A. Yes. Please click on the link on our home page for car hire details. If you are interested in excursions etc we can send you information in advance or arrange it for you after your arrival in Cyprus.

Q. Is the Electricity supply similar to that of the UK?

A. Yes. All accommodation is fitted with UK style 3 pin plugs and is 240v just like at home.

Q Now that Cyprus is a member of the EU is it still necessary to have medical cover as part of our holiday insurance?

The E 111 is now recognised in Cyprus and you may receive treatment under these arrangements at the local General Hospital. However, the majority of health care in Cyprus is still in the private sector and the private clinics have the most up to date equipment and treatments available on demand. Our recommendation is that you continue to have medical cover as part of your holiday insurance. Your complete peace of mind will enhance the enjoyment of your holiday and the value of this is infinitely greater than the relative small cost of providing it!

Q Will we have language problems?

A. No. In towns and tourist areas over 90% of Cypriots speak good English. You may have occasional problems with some foreign workers whose English is not so good and in the more remote mountain villages but you will get by with relative ease compared with many other areas of Europe and some of the more exotic holiday locations!